Take a look through our FAQs! If you can't find what you need then please contact us by phone or email
- Signing in and get the message "The government service needs to be more confident it's you"
- Sign in - using a computer
- Sign in - using SecureIdentity app
- How do I sign in?
- What is an Identity Repair?
- I can’t remember the PIN code
- I can not login because I don’t have my smartphone with me
- The system has rejected my Account Password
- I’ve forgotten my secure PIN
- Once I’ve entered my sign in PIN, how do I get back to the GOV.UK service?