Take a look through our FAQs! If you can't find what you need then please contact us by phone or email
- I’m completing the registration on a mobile device. Do I still have to scan a QR-code?
- I am not able to take a selfie, what do I do?
- I cannot download the app using the link in the text message?
- I do not want to take a selfie?
- How to take a selfie?
- Why do I need to take a selfie?
- What is the point of the app?
- Do I need to launch the SecureIdentity app as soon as I want to access online services?
- Why do I need to download the SecureIdentity App?
- I did not receive the notification on my smartphone, the SecureIdentity app is not working