Take a look through our FAQs! If you can't find what you need then please contact us by phone or email
Search for what you need
Browse through our Topics
- ★ Supported device combinations
- How do I verify my ID at GOV.UK if I don't have a smartphone?
- How long do I have once I have saved my registration?
- How many times can I save my registration?
- I don't have a smart device/phone, can I still register?
- I have two mobile phone models, which one should I use? See all 8 articles
- What is an email security code?
- I haven't received the registration completion email
- I have not received the email security code
- I don’t have an email address
- I haven’t received the text message security code
- I’ve received an error message: "This email is already used. If you have already registered, click on 'I'm already registered' at the bottom of the page " See all 7 articles