When people in the UK are asked about the government’s online services 65 percent of them say they lag behind those used by the big ‘dotcom’ internet companies that they trust every day.
Today most people want straightforward, secure, private access to the services they need online. They don’t want to wait for something in the post and they don’t want to have to go somewhere in person.
GOV.UK Verify has been designed to meet the changing needs of UK citizens. Verifying your identity on GOV.UK Verify is fast: it takes about 10 minutes the first time you verify your identity, and less than a minute each time after that.
When people start learning about GOV.UK Verify, one of the first things they come to understand is that they must choose from one of nine certified verification companies to obtain their own personal Secure ID. All companies are guided by nine Identity Assurance Principles and all offer the verification service at no cost. But why has the government decided to partner with nine different certified verification companies?
The government believes that working with certified companies creates competition and choice to make Government transactions safer, simpler and faster. Personal privacy is better protected because no central government database of verified users exists and latest technology will be introduced faster because certified companies will seek to gain competitive advantage.