I’ve changed my smartphone, what do I need to do?

Have you kept your original phone number? if so then

Simply install the latest version of the app on your new phone and follow the below instructions.

  • Changed Mobile process to sign in

  • Put in email and account password

  • Enter email verification code sent to your email 

  • Enter sms verification code sent to your phone

  • Open up your app to scan new QR code

  • Create a new pin and confirm it


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