I’ve received the message “We could not verify your Identity. Please verify your Identity details and edit them to fix any error" What does this mean?

We're unable to verify your information at this time based on the information you have provided. If you think you may have made a mistake, you can try by resubmitting your information after 2 hours of your first try. You'll always have other ways to access government services that are explained on the GOV.UK website if your next attempt is unsuccessful.

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