Firstly download the SecureIdentity app from the iOS or Android app store.
Once you have done this you will be asked to enter a 4 digit pin and confirm this.
You will then be shown a brief tutorial on how to scan your passport
The optimal way is to place the passport on a flat surface, open and displaying the photo page. Ensure that there is no light glare on the passport as this could affect the quality of the scanned picture of your passport.
Using your smart device align the passport photo page with the screen overlay so it aligns up with the picture and text. The scan will happen automatically once the passport has been detected; you do not need to click any button to start the scanning process.
At SecureIdentity, we pride ourselves on giving you the best experience possible. While we are always updating the service based on research, we know that you offer the best insight into how you find the service. We value your feedback and your suggestions are always reviewed so that we can make the service better for you. If you would like to make a suggestion on how we may improve the service let us know. You can leave us a message via the Help widget at the bottom of this screen or contact us here